Who we are

Field Systems Designs Holdings PLC (“FSD”, “we”, “our”, “us”) operates the website dev.fsdl.co.uk. Our registered address is Blackbrook House, Dorking Business Park, Station Road, Dorking, Surrey, RH4 1HJ.

For questions about this policy or your personal data, contact us at sales@fsdl.co.uk or +44 (0)1306 880800.

What data we collect

When you use our website, we may collect the following personal data:

Name, company name, email address, phone number and message content — submitted via our contact form.

Technical data such as your IP address, browser type and operating system — collected automatically when you visit our site.

Cookie data — see our Cookie Policy for full details.

How we use your data

We use your personal data to respond to enquiries submitted through our contact form, to improve our website and user experience, and to comply with legal obligations.

We process your data under the following lawful bases: legitimate interest (responding to business enquiries), consent (where you voluntarily submit your details), and legal obligation (where required by law).

How long we keep your data

Contact form submissions are retained for 24 months unless an ongoing business relationship requires longer retention. You may request deletion of your data at any time.

Who we share your data with

We do not sell your personal data. We may share data with our website hosting provider for the purpose of operating this website, email service providers to respond to your enquiry, and professional advisors or regulatory bodies where required by law.

Your rights

Under UK GDPR, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, to object to or restrict processing, to data portability, and to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at sales@fsdl.co.uk. We will respond within one month. If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.